terrible

To whom it may concern Could someone from MTN please help me get my Samsung galaxy A7 fixed or swapped out as I am having endless issues for months with the handset, the 1st time it went to repair centre was on 24.11.2016 it was swapped out by them Job No. (CW1SC ********** ) IMEI ********** ********** 2. Handset was ****** and then blacklisted at MTN Longbeach Mall on 11.05.2017. phone was recovered then we had it un blacklisted REF: ********** 1, since the I never had signal on my phone, I then took it back to MTN Longbeach to send away for repairs on 26.11.2017 for having no signal since the blacklisting it came back from repair centre unrepaired on 14.08.2017 (M ********** ) after waiting for almost a month again. The reason they sent it back was because the swapped out unit the i was given has 2 IMEI numbers ( ********** ********** 2) ( ********** ********** 2). I am trying to get this phone to work for months please. I have been a client of MTN since 1996 and i am really considering moving all 5 my contracts to another service provider cause i am just getting nowhere with you guys,i have even sent 2emails to ********** 2weeks ago regarding my problem and not a single response from them. MTN is officially the worst service provider and will not recomend it to anyone. Regards Jung-Hsing Chien tel: ********** 452