terrible
<p>the outsourcing insurance claim company you have is bad i am unable to get through though i call during normal working hours</p>
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MTN South Africa's replyOfficial
04 Apr 2017, 22:01Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
mike
Complaints Management Team
Reference Number: ***5
Best regards,
MTN South Africa's reply04 Apr 2017, 22:01
Official
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
mike
Complaints Management Team
Reference Number: ***5
Best regards,