NK
Nico KotzAA(C)
1 reviews | Active since Jan 2016
26 Jan 2016, 14:20
Termination of premicell line
We had two premicel lines installed at our school (together with our telephone system) to reduce the cost of our outgoing calls. We've upgraded our telephone system and has requested the cancellation of the one line with MTN (in writing on numerous occasions) without any success. The Premicel line is no longer in use (more than two years) and we are still paying an amount of R740 per month. The number of the line is *** and the account number N***. If anyone can assist us with this matter please contact N Kotz? at Ho?rskool Oos-Moot in Pretoria ***<br>
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MTN South Africa's replyOfficial
28 Jan 2016, 11:02Hello Nico Kotzé 67,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We tried to contact you however we were advised that you are not available. We sent an email requesting for documents that will help us in resolving this matter, please reply to the mail.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We tried to contact you however we were advised that you are not available. We sent an email requesting for documents that will help us in resolving this matter, please reply to the mail.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
MTN South Africa's reply28 Jan 2016, 11:02
Official
Hello Nico Kotzé 67,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We tried to contact you however we were advised that you are not available. We sent an email requesting for documents that will help us in resolving this matter, please reply to the mail.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We tried to contact you however we were advised that you are not available. We sent an email requesting for documents that will help us in resolving this matter, please reply to the mail.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***