TR
Tshepang R
1 reviews | Active since Jul 2015
31 Jul 2015, 06:24
termination of contract without consulting me
I wrote to hellopeter two week back and mtn said they will get back to me to rectify the matter but they didn't, they just sent me an email saying my account has been handed over.and that is what I was complaining about I knw that I have been handed over unfairly so, so it seems like mtn dsnt care about their customers anymore they just throw us to theit lawyers to make more money out of us.
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MTN South Africa's replyOfficial
15 Aug 2015, 09:24Hello penyenyet,
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We have now perused your account and see that your account has been deactivated due to short payments and non payments of invoices since February 2014.
You will need to call *** on Monday morning around 8:30am and request to be transferred through to our Legal Department. They will provide you with the invoice dates for which no payment was received and for which invoices short payments were received.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We have now perused your account and see that your account has been deactivated due to short payments and non payments of invoices since February 2014.
You will need to call *** on Monday morning around 8:30am and request to be transferred through to our Legal Department. They will provide you with the invoice dates for which no payment was received and for which invoices short payments were received.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply15 Aug 2015, 09:24
Official
Hello penyenyet,
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We have now perused your account and see that your account has been deactivated due to short payments and non payments of invoices since February 2014.
You will need to call *** on Monday morning around 8:30am and request to be transferred through to our Legal Department. They will provide you with the invoice dates for which no payment was received and for which invoices short payments were received.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We have now perused your account and see that your account has been deactivated due to short payments and non payments of invoices since February 2014.
You will need to call *** on Monday morning around 8:30am and request to be transferred through to our Legal Department. They will provide you with the invoice dates for which no payment was received and for which invoices short payments were received.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***