1 reviews | Active since May 2016

09 May 2016, 08:03

Termination of contract nightmare

<p>i would like to terminate my contract which actually ended on 6 May 2016 but wasnt processed because my account is still in the legal department. my account has been settled people and all i wanna do is terminate my contract and migrate to prepaid. Do i really have to run after you to get the work done? Please ensure that the account is reoved from legal department and handed over to the proper department so my contract can be terminated effectively. Ref no. A***</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply09 May 2016, 17:25
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

The legal status has been updated for your account and the cellphone number 083****721 has been migrated to prepaid on 2016-05-09.

We sincerely hope that the above is in order and that we are able to restore your faith in us.

Kind Regards
Siphumezo
REQ:***