FM
Faith M

1 reviews | Active since May 2016

15 Aug 2016, 12:56

Termination of Contract- Incorrect billing

<p>Worst pathetic lack of service from MTN, I have been sent from pillar to post with regards to my query on getting statements as I inquired their ridicoulas debit order of R13 000 for a monthly subscription of 600 on an S6 edge capped at R900 airtime. Its over 3months first email I sent was in May to terminate the contract ,countless phone calls, facebook posts still no one has reolved the issue they keep on repeating the same thing some one from retention will contact you and they never get to resolve it. Their solution was to block my lines and not respond to any of my communication , MTN you have breached your contract and for pete sake please give me a settlement letter and terminate all my contracts Ref number # ********** 8</p>

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