EM
Eva M
1 reviews | Active since Dec 2015
01 Dec 2015, 07:48
Termination Of Contract
my contract with MTN expired in march 2015 , in August i lost my modem and i notified MTN asking them to terminate the contract but they never responded to my request . this month (November) they billed me R351.24 , they usually bill me R79 . I sent them another request on the 27th of November still i am not getting any responce from them
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MTN South Africa's replyOfficial
02 Dec 2015, 09:30Hello malekoba,
Thank you for your post
As per our system we pick up that yesterday you were sent an email regarding your cancellation request. Our cancellation department is awaiting your feedback so that they can process your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for your post
As per our system we pick up that yesterday you were sent an email regarding your cancellation request. Our cancellation department is awaiting your feedback so that they can process your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply02 Dec 2015, 09:30
Official
Hello malekoba,
Thank you for your post
As per our system we pick up that yesterday you were sent an email regarding your cancellation request. Our cancellation department is awaiting your feedback so that they can process your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for your post
As per our system we pick up that yesterday you were sent an email regarding your cancellation request. Our cancellation department is awaiting your feedback so that they can process your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***