GM
Gail M
1 reviews | Active since Oct 2013
12 Jun 2015, 11:47
termination of contract
Good day. My husband has a contract with MTN that expired late last year. He now wishes to cancel the contract but cannot do so with the call Centre staff on strike and branches not being able to assist.<br> How can MTN assist urgently in this regard please? He is supposed to give notice on the 20th.<br> Hoping to hear from MTN soon
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MTN South Africa's replyOfficial
24 Jun 2015, 09:58Hello gailmal,
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Please be advise that your query has been escalated Retention department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Please be advise that your query has been escalated Retention department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
MTN South Africa's reply24 Jun 2015, 09:58
Official
Hello gailmal,
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Please be advise that your query has been escalated Retention department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Please be advise that your query has been escalated Retention department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***