Termination of contract

For months before my contract was ending I have been told by MTN that all I have to do to move to prepaid is on the last day of my contract just send them a email....tell them to move my number to prepaid which I have done on the 02/06/2015 ......ref..[#***9]..going 10 days later I am not on prepaid and no one had the decency to evern contact me...<br> <br> It is sad that MTN prides themselfs on customer service and satisfaction but the truth is that they are not evern close to it in all aspects....they really need to get a wake up...<br> <br> You guys need to put first the people who keep you in business ...