1 reviews | Active since Jun 2018
Termination of an MTN contract, can you beat this?
Dear MTN My MTN contract expired in August 2017 and was terminated as I now live overseas.
The cancellation of the MTN post-paid contract was performed on 4 July 2017 to coincide with the contract expiring on 4 August 2017. Ref No. ********** 62
MTN, please refer to your records which also shows that there has been no usage or debit order taken from my Bank Account since that time ie for 7 months until April 2018. On 30 April 2018 an amount of R1218.39 was debited from my bank account.
On 31 May 2018 an amount of R371.83 was debited from my bank account.
Numerous requests have been made to reverse these amounts and confirm that the cell phone contract ending August 2017 has been canceled as originally actioned.
I fail to understand how this scenario can possibly occur?
The relevant correspondence has been sent to your customer care center.
