HB
Hendrik B
1 reviews | Active since Jan 2013
18 Feb 2015, 09:32
Termination of agreement
I have really had it with MTN, I would like to complain about bad service but there is no service to complain about!!<br> <br> more than a month ago I requested a quote to terminate my contract with MTN, a lady phoned and told me it would be R550 and I requested her to forward the information on to me and nothing happened.<br> <br> When I phone, I'm put on hold for more than 30 minutes at a time.<br> <br> What can be done about this and what legal steps can I take from here on forward.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
26 Feb 2015, 13:03Hello HendrikBlignaut,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Termination charges have been issued.
regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Termination charges have been issued.
regards
Thabelo
REQ:***
MTN South Africa's reply26 Feb 2015, 13:03
Official
Hello HendrikBlignaut,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Termination charges have been issued.
regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Termination charges have been issued.
regards
Thabelo
REQ:***