1 reviews | Active since Mar 2017
Telephone service
<p>My contract expired yesterday 7/3/2017, was told in the MTN store that I should phone on the 7/3/2017 to cancel contract. After holding for a total of 1 hour I got through just to be told that I have to phone and do the cancelation today 8/3/2017. I am holding again for an operator to answer the phone nearly an hour. This is not acceptable and the service stinks. Thank goodness I am getting rid of this bunch, don’t need this in my live. BAD BAD BAD...!!!!!!!!</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly provide us with your cell number or Id no for us to be in a position to investigate and resolve your problem accordingly.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
REQ:***
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly provide us with your cell number or Id no for us to be in a position to investigate and resolve your problem accordingly.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
REQ:***
Best regards,