LB
Lesiba B

1 reviews | Active since Jun 2016

22 Jun 2016, 15:56

talking points

<p>Date:22/06/2016<br />I had 2200+ talking points<br />this morning around 10:30am I used my points to get 24hour data for one day. The data till now has not been activated. I called the contact center, the lady said that she did something on her side and told me to switch my phone off, take the battery and sim out for ten minutes. But still even at 3pm, i didnt have that data. i used 1700 points for that 24 hour data, the only thing that i received was a text stating my points balance. its now 17:31pm and still no feed back from mtn about activatin.</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply28 Jun 2016, 09:54
Official

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

Please use the following short code to activate the bundle *141*5# ok choose activate.

Kind Regards

Alice van der Merwe

REQ:***

Best regards,

LB
Lesiba B's update06 Jul 2016, 14:24
Reviewer Update

but i do not have my points. they ar gone. 1700 points, in thin air.