TAKING TOO LONG FOR AN ASSESSMENT

MNLWC ********** On the 2nd June 2017 I got a Mobicel 10inch tablet from the store in Bloemfontein as a gift for my daughter. It took about a month for me to get it to her and it just did not work from Day 1. It came one once but when she want to add an email address and APPS it died and never came on again.

I took it to the Bloemfontein Repair centre on the 26th September 2017, some of the accessories are not even opened and demand a exchange. I do understand the CPA as I work it myself and understand that in accordance with the CPA a assessment must be done within a reasonable time, which we in retail see as 10 days. We are past 10 days and I do not get a peep from them.

I demand a replacement as I will not allow repairs to be done on an item that was not even used and I expect it to be done in the coming week.