KL
Kgopotso L
1 reviews | Active since May 2015
23 Aug 2015, 11:08
TAKING THIS MATTER FURTHER!
This is my final HelloPeter report....MTN thank you so much for the poor service. Guess I will take this matter to the FSB/OMBUDSMEN/NCC/SPEAKOUT...I know I'm not the first or the last won't let you get away with this!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
11 Sept 2015, 16:32Hello Soulmate,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that as per IMEI number received , There are no Records found for Handset repair information, Kindly confirm if the IMEI number provided is the correct one.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that as per IMEI number received , There are no Records found for Handset repair information, Kindly confirm if the IMEI number provided is the correct one.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
Best regards,
MTN South Africa's reply11 Sept 2015, 16:32
Official
Hello Soulmate,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that as per IMEI number received , There are no Records found for Handset repair information, Kindly confirm if the IMEI number provided is the correct one.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that as per IMEI number received , There are no Records found for Handset repair information, Kindly confirm if the IMEI number provided is the correct one.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
Best regards,