1 reviews | Active since Jun 2010
Taking forever in the digital age...
<p>My phone broke and due to the nano VS. micro SIM issue, I had to do a SIM swap.</p> <p> </p> <p>Ira at MTN paddocks was very helpful and I was told the turnaround time is at most 24h. I have done this before, so I know it normally goes quite quickly. It has now been close to 26h, and I am still not connected.</p> <p> </p> <p>I connect believe that in today's day and age, it will take more that 2h to be back online.</p> <p> </p> <p>Good service from MTN paddocks, but I am not happy with MTN, as no one can contact me, and I cannot call out. </p> <p> </p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly test the SIM card, the SIM swap has was successfully processed and activated on the network.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly test the SIM card, the SIM swap has was successfully processed and activated on the network.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
All working - thanks
All working - thanks
