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Praveen M
1 reviews | Active since Nov 2012
21 Mar 2015, 14:31
Take you contract back!!!
Hello chris.jedi007,<br> <br> Thank you for your post.<br> <br> Please accept our apologies for the inconvenience experienced.<br> <br> We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients. Kindly note that the matter has been referred to the management team of our coverage division for urgent attention. <br> We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.<br> <br> Regards<br> Esther <br> <br> REQ:***<br> <br> <br> had enough of complaining now. i wrote about 10 complaints and not even a call. MTN doesn not care at all. Wont ever go on MTN and will never recomend.<br> <br> Im not gonna pay anymore, block me or blacklist me i dont care anymore!!!!!
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MTN South Africa's replyOfficial
28 Mar 2015, 11:42Hello chris.jedi007,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
May you kindly provide us with the reference number that you received after logging your coverage complaint so that we can assist you further in resolving the network problem. You may also contact our network coverage department on ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
May you kindly provide us with the reference number that you received after logging your coverage complaint so that we can assist you further in resolving the network problem. You may also contact our network coverage department on ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply28 Mar 2015, 11:42
Official
Hello chris.jedi007,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
May you kindly provide us with the reference number that you received after logging your coverage complaint so that we can assist you further in resolving the network problem. You may also contact our network coverage department on ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
May you kindly provide us with the reference number that you received after logging your coverage complaint so that we can assist you further in resolving the network problem. You may also contact our network coverage department on ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,