NM
Nandi M
1 reviews | Active since Apr 2016
19 Nov 2016, 13:02
Take Back Your Data
<p>And could someone call me so that this issue may be resolved because this issue is inconveniencing me. I was told that on Decemeber there would be no debits and yet they want to debit this R280.01. Could thet rather call me because like I have said, their consultants ae of no help and this is taking too long to resolve. I would also like to speak directly to someone so that they have a clearer side of my story. And I have been told by the MTN consultants that I should not use any of the data, minutes and sms's given to me by MTN as this will place me in another unpleasent situation with MTN. I have done so, but this matter has been going on for too long. ( ********** ) </p>
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MTN South Africa's replyOfficial
23 Nov 2016, 10:41Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that your subscriptions are paid in advance. The said amount due is for prorata subscription fees and not for a full month.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Ishie
Best regards,
MTN South Africa's reply23 Nov 2016, 10:41
Official
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that your subscriptions are paid in advance. The said amount due is for prorata subscription fees and not for a full month.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Ishie
Best regards,