JB
Johan B
1 reviews | Active since Oct 2015
09 Dec 2015, 09:48
Tablet Repairs
Sent tablet for repairs September heard nothing went to hear.Told me it will cost R245 to repair battery,ask them for a quot it will be sent the next day.They phoned made a mistake with amount and is now R785 and if I don't fix it,it will be R330 feeling a little frustrated just want my tablet back.They phoned me to tell me that provider said they have sent me a sms in wich they also sent to wrong number no reply and rejected the quot.Now I must pay R330 to get my tablet back and then sent it away again . It is now December and I am still without my tablet get no help from no-one.
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Replies (1)
MTN South Africa's replyOfficial
17 Dec 2015, 11:22Hello mothm@n,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the store managers and repair center supervisor to assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the store managers and repair center supervisor to assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply17 Dec 2015, 11:22
Official
Hello mothm@n,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the store managers and repair center supervisor to assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the store managers and repair center supervisor to assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Best regards,