AC
Artwell C

1 reviews | Active since Sept 2015

22 Sept 2015, 14:46

Tablet repair

I submitted my Samsung tablet for repairs last month and only got it back last week. When i got the tablet back it only worked for a day and then just went dead on me and i had to sent it back again last week. To my horror i got an SMS from MTN saying i need to accept a quotation of R890. this doesn't make sense the tablet is under warranty and you didn't fix it properly anyway.<br> If MTN makes me pay for this i am going make it my mission to display my anger on social media and every channel available. i dont care how much it going to cost me but these networks need to start their customers. if Cell C lost with an individual so can MTN.

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Replies (1)
MTN South Africa
MTN South Africa's reply23 Sept 2015, 12:05
Official
Hello artwell80,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly note that the matter has been referred to our HVRC team to advise on the charge.

Regards
Rosetta
REQ:***