1 reviews | Active since Aug 2017

13 Jun 2019, 10:15

Tablet contract

I'm due for a tablet upgrade. I'm not happy with the upgrade choice I have suddenly. Used to be 24 months, now it's for 36 months. I can upgrade for 24 months but it will cost me a lot more. Im really not happy about this. I will ride out my contract and rather go over to vodacom.

0
Replies (1)
MTN South Africa
MTN South Africa's reply14 Jun 2019, 09:52
Official
Good day Carla

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.

Please give us a chance to look into this and revert back to you.

Warm Regards, 
Ayanda Mthimkhulu
Complaints Management Team

Best regards,