JB
Johan B
1 reviews | Active since Oct 2015
28 Oct 2015, 12:07
Tablet Battery Repair
Sent tablet for repairs heard nothing went to hear.Told me it will cost R245 to repair battery,ask them for a quot it will be sent the next day.They phoned made a mistake with amount and is now R785 and if I don't fix it,it will be R330 feeling a little frustrated just want my tablet back.They phoned me to tell me that provider said they have sent me a sms in wich they also sent to wrong number no reply and rejected the quot.Now I must pay R330 to get my tablet back and then sent it away again
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Replies (1)
MTN South Africa's replyOfficial
29 Oct 2015, 15:18Hello mothm@n,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the HVRC (Repair Centre) supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Rosetta
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the HVRC (Repair Centre) supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Rosetta
REQ:***
Best regards,
MTN South Africa's reply29 Oct 2015, 15:18
Official
Hello mothm@n,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the HVRC (Repair Centre) supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Rosetta
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the HVRC (Repair Centre) supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Rosetta
REQ:***
Best regards,