CB
Catherine B
1 reviews | Active since May 2013
03 Feb 2016, 15:00
SYSTEM OFFLINE for DAYS!!!
I have been trying to get a contract for 2 days and keep being told that the system is down?!?!<br> How can it take this long to get a cellphone!!!? Can nobody sort out the system so that it is possible to get a phone? Really ridiculous!
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Replies (1)
MTN South Africa's replyOfficial
04 Feb 2016, 11:44Hello katieb099,
We are truly sorry for the inconvenience caused.
We've just escalated the matter to the management team within our Sales Department and someone will be calling you shortly to get the matter resolved.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused.
We've just escalated the matter to the management team within our Sales Department and someone will be calling you shortly to get the matter resolved.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply04 Feb 2016, 11:44
Official
Hello katieb099,
We are truly sorry for the inconvenience caused.
We've just escalated the matter to the management team within our Sales Department and someone will be calling you shortly to get the matter resolved.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused.
We've just escalated the matter to the management team within our Sales Department and someone will be calling you shortly to get the matter resolved.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,