gT
grant T

1 reviews | Active since Jul 2013

18 May 2015, 13:21

sworn at by consultant

I sent someone to purchase a sim card and the consultant requested documentation that according to MTN was not needed !!!!! after calling them back to advise them that MTN advised me differently the person Assief became so rude that he ended up swearing at me !!!! He went further to call me a Bushman *** in this New Democracy !

0
Replies (1)
MTN South Africa
MTN South Africa's reply18 May 2015, 16:43
Official
Hello gtiflin,

Thank you for your post.

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly note that the matter has been referred to the relevant manager.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

Warm regards
MTN Service Provider
REQ:***