Swim Swap

Hi I don't understand how [Email Removed] works I was asked to send my affidavit and copy of ID. I did that two days ago. When I called 173 I spoke to an mtn employee by the name of Tlangelani Mukeyani who told me that they know nothing about [Email Removed] email address. She told me that is not a process to do a sim swap and it take 72 hours to do the sim swap.<br> So please read the below, I was asked to email the doc to that email address.<br> Hello lindazondi,<br> <br> <br> I am so sorry to hear about your unfortunate experience wrt your SIM Swap. There are however set rules and regulations in place with our 173 call centre that specifically handles the pre-paid SIM swaps, and of course as a security measure they need to ask you a series of questions.<br> <br> In your, and many other client's cases, you could not recall e.g. the last three dialled tel no's. But do not despair, here is what you can do:<br> <br> 1. Go to your nearest police station, and fill in an affidavit form explaining why you need to do a SIM swap (e.g. - your phone was lost / ****** etc.) and that you need to keep your original tel no<br> 2. The police will stamp the letter and hand it back to you. <br> 3. Also let them certify a copy of your