swapping handset without customer consent #***5

<p>Good day</p> <p> </p> <p>On the 12th of April 2016 my phone stopped working and i reported it to MTN insurance as it is covered , i only received the phone on friday the 10th of June 2016.</p> <p> </p> <p> I initially gave them a black on phone when i went to collect my phone i was given a white one and that was it. Its absolute disrecpect to do that if i wanted to buy a WHITE phone i would have the fact that MTN DOES AS THEY PLEASE ITS REALLY UPSETTING.</p> <p> </p> <p>Save your apologies for someone who gives a SH*t !!!!</p>