SM
Simon M
1 reviews | Active since May 2015
28 May 2015, 11:51
Suspension of service
good day<br> <br> My MTN service was cut on the 25th of May,before the due date of payment of end of May. Nonetheless i paid the amount due but 5 days later the suspension has not been lifted and cannot contact the service provider.
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MTN South Africa's replyOfficial
04 Jun 2015, 10:22Hello monagengsimon,
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
MTN Service Provider
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
MTN Service Provider
MTN South Africa's reply04 Jun 2015, 10:22
Official
Hello monagengsimon,
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
MTN Service Provider
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
MTN Service Provider