1 reviews | Active since Feb 2015
SUSPENSION OF SERVICE
I've been with Nashua Mobile since 1999. I did not have one day's issue with the service provider. <br> MTN takes over and all of a sudden I don't have data in the beginning of the month. Yesterday I tried to make a phone call when I get a voice message saying my service has been suspended.<br> I can't access any information online. When I phone MTN customer services I'm told there is no account information available and that I need to hold for an operator. When the line switch over to hold for the operator, it just cuts off the call. Repeatedly!<br> I use my mobile phone for business. It's my livelihood!<br> How am I supposed to sort out whatever the problem is if I can't get to communicate with MTN. I'm seriously considering moving my account elsewhere.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per the system your issue has been resolved, your account is open for outgoing and incoming calls.
regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per the system your issue has been resolved, your account is open for outgoing and incoming calls.
regards
Thabelo
REQ:***
