1 reviews | Active since May 2015
Suspension of account
Robert<br> <br> Spoke to you a month ago when my phone line was suspended whilst in Mauritius. <br> <br> My phone line as well as my data has now been suspended (due to a trip to Dubai), this because MTN decided what my allowed limit should be when my 20 year old account was taken over from Nashua Mobile. I want written confirmation explaining why my data has been suspended as I pay for this UPFRONT!<br> <br> I have been a Nashua Mobile client for 20 years WITH NO TROUBLE AT ALL. Now, since MTN took over from Nashua Mobile, I am treated like a ********. I am in fact the victim as MTN is *****ing from me!!!!<br> <br> It was recently proven that taking out a billboard to point out service providers not living up to expectation is legal. <br> <br> Feel free to contact me should you wish to discuss this in person as I have NO HAVE ACCESS TO MY EMAIL due to my account being suspended. <br>
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
The credit limit that has been put in place is as per the request from the NCA (National Credit Act). This is not a service that MTN provides to you. It services as a risk measure in the customers favour as per the NCA.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
The credit limit that has been put in place is as per the request from the NCA (National Credit Act). This is not a service that MTN provides to you. It services as a risk measure in the customers favour as per the NCA.
Regards
Veronica
REQ:***