Suspension for no reason

E-mail sent on the 20th of this month but still no response or connectivity while I'm still using my own data.

" Good day,

This is no acceptable.

Someone from your company decided to suspend my service without any notification. I have been buying data from my own pocket while I have a service the is up to date with you. While should I suffer while my payments are up to date. I'm asking MTN to look into this bad service". I want to be also compensated is either with money or extra data for this mess and my service to be uplifted as soon as possible.