BM
Brilaine M

1 reviews | Active since Nov 2016

22 Apr 2020, 08:22

Suspension/ Customer Care

My account has been suspended- no warning, no reason. This is not the first time I've had this exact problem. Emails have gone unanswered. The courtesy automatic reply is like a kick in the nuts. It's been 4 days, 4 emails and 4 calls to "135" (don't even bother, really), and NOTHING. Just nothing. I'm not surprised to have seen several similar, if not exact, complaints from other MTN clients.

Can we please have this resolved ASAP-it is really challenging when you need to "use" your cellphone for work purposes and your hands are tied.

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