KC
Koos C
1 reviews | Active since Jun 2015
04 Jun 2015, 14:34
Suspension and over billing
Contract account with debit order payment. Service suspended with no reason. Debit order payment ok. No assistance by franchises and nobody answers customer service call. Account continuously over billed on set limits.
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
08 Jun 2015, 14:48Hello Kooscoetzee,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number provided is currently open for outgoing calls.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number provided is currently open for outgoing calls.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
MTN South Africa's reply08 Jun 2015, 14:48
Official
Hello Kooscoetzee,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number provided is currently open for outgoing calls.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number provided is currently open for outgoing calls.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***