KM
Katrine M
1 reviews | Active since Apr 2017
16 Oct 2019, 09:22
Suspened over R96
For the last couple of months i have been getting the worst services ever from MTN. You suspend an account because of R96.00 this is completely unbelievable. Take note i have had it and will be cancelling my account once the contract is up.
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Replies (1)
MTN South Africa's replyOfficial
18 Oct 2019, 13:11Good day Miss Katrine Bronwen Mc Master,
Thank you for taking time to raise your concerns with MTN.
We sincere apologized for any inconvenienced caused to you.
Please note the system is calculating the amount due and when paid short , again the system automatically suspends the service.
You can make a payment arrangement and we reconnects the services.
Please dial 135 and choose option 1 , a consultant will assist you will payment arrangement.
Kind Regards,
Zamokuhle Ngubane
MTN
Thank you for taking time to raise your concerns with MTN.
We sincere apologized for any inconvenienced caused to you.
Please note the system is calculating the amount due and when paid short , again the system automatically suspends the service.
You can make a payment arrangement and we reconnects the services.
Please dial 135 and choose option 1 , a consultant will assist you will payment arrangement.
Kind Regards,
Zamokuhle Ngubane
MTN
Best regards,
MTN South Africa's reply18 Oct 2019, 13:11
Official
Good day Miss Katrine Bronwen Mc Master,
Thank you for taking time to raise your concerns with MTN.
We sincere apologized for any inconvenienced caused to you.
Please note the system is calculating the amount due and when paid short , again the system automatically suspends the service.
You can make a payment arrangement and we reconnects the services.
Please dial 135 and choose option 1 , a consultant will assist you will payment arrangement.
Kind Regards,
Zamokuhle Ngubane
MTN
Thank you for taking time to raise your concerns with MTN.
We sincere apologized for any inconvenienced caused to you.
Please note the system is calculating the amount due and when paid short , again the system automatically suspends the service.
You can make a payment arrangement and we reconnects the services.
Please dial 135 and choose option 1 , a consultant will assist you will payment arrangement.
Kind Regards,
Zamokuhle Ngubane
MTN
Best regards,