1 reviews | Active since Aug 2015
suspends your line when they are busy sorting out your contract
<p>The beginning of august i went to mtn kolonade to sort out why my contract amount is so high for the third time then they told me they will look in to it because my contract was changed to an open one and said i must hold of payment till its sorted out then mtn suspended my line twice and everytime i try to phone no one answers or they put the phone down now my phone is off and i cant do anything because they made and error i have to suffer </p>
Good Day Christiaan
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that as per our records your services were reactivated on 2016-08-17 and a payment arrangement plan was activated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Good Day Christiaan
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that as per our records your services were reactivated on 2016-08-17 and a payment arrangement plan was activated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
and still you suspend my line 2 days later
im getting tired of mtn if you dont want me as a customer then cancel my contract then ill go somewhere else
and still you suspend my line 2 days later
im getting tired of mtn if you dont want me as a customer then cancel my contract then ill go somewhere else