KG
Keeran G

1 reviews | Active since May 2015

03 May 2015, 11:36

Suspended service after bill was paid

Last month,my account was suspended. I went into the branch and the consultant told me that my credit limit was reached. The consultant said that he increased my limit so that it wouldn't happen again. It's been a month now and the same thing has happened again. I have a phone, router and tablet and all of it is suspended for the same reason. I am disappointed in the service of MTN.

0
Replies (1)
MTN South Africa
MTN South Africa's reply14 May 2015, 16:36
Official
Hello Kreebz88,

Thank you for posting.

We do apologize for the inconvenience this experience may have caused.

Our records show that the credit limit was increased on the 06/05/15.

We again apologize for the inconvenience caused.


Kind Regards,
Samuel Xulu
REQ:***