Suspended line yet I paid...Again

<p>On the 26/11/2016 I made a payment for my account using my cell number as my reference as advised.</p> <p>Today 29/11/2016 i've received an sms saying that I need to make a payment or else my line will be suspeneded. </p> <p> </p> <p>I had a previous situation whereby MTN would threathen me and even accuse me of not paying for the month of AUGUST even though I sent them numerous occastions the POP, when I requested that I should be compensated for all the inconvenienced caused Tshepiso Moletsane told me on the 21/10/2016 that this error was not made by MTN and that it was my fault that I was inconvenienced and they will not be compensating me at all as I used the incorrect information as my reference , yet the reference I used was the same reference i always used as advised by their qualified consultants.</p> <p> </p> <p>Today I want to be compensated for the inconvenienced caused as I am tired of dealing with the same situation month in and moth out.</p> <p> </p> <p>Please advise promptly what will be happening.</p> <p> </p>