RC
Renelda C
1 reviews | Active since Mar 2014
11 Mar 2015, 13:17
Suspended line despite payment 26 02 2015
I'm seriously annoyed at the \random"line suspension. My account has been paid and I've sent proof of payment (03 March 2015). Come on guys this isn't acceptable and I am not able to do a thing with my handset. Not even speak to an agent at the Call Centre in the current state of suspension. Really sucks :( :(<br> Renelda"""
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Replies (1)
MTN South Africa's replyOfficial
16 Mar 2015, 15:50Hello Reneldinha,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per the system your service is now active, if you are still experiencing problems please don't hesitate to contact us.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per the system your service is now active, if you are still experiencing problems please don't hesitate to contact us.
Regards
Thabelo
REQ:***
MTN South Africa's reply16 Mar 2015, 15:50
Official
Hello Reneldinha,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per the system your service is now active, if you are still experiencing problems please don't hesitate to contact us.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per the system your service is now active, if you are still experiencing problems please don't hesitate to contact us.
Regards
Thabelo
REQ:***