Suspended Line

Then you guys are surprised when you loose 300 000 clients, it's because of your appalling service, lack of professionalism, our airtime and data that keeps disappearing, your staff members with major attitude. I paid you guys for this line: *** on 31/11/2019 and to date my line is STILL suspended, and you guys STILL claim that you have not received the funds, even after I sent the POP to your customer care. Then Boitumelo and her manager Nirvashee from the contracts refuse to let me speak to the finance department because "apparently" you guys do not have one, and STILL have the audacity to adamantly and rudely insist that a payment from FNB to FNB will take days or even up to weeks to reflect, and to insult my intelligence. I am not impressed at all. FIX this immediately. & i am i am also done with MTN and will never use it again and will get my friends and family and colleagues to turn against it.