1 reviews | Active since Mar 2017
SUSPENDED CELLPHONE LINES
<p>MTN suspended my contract phones, even though i have paid their lawyers, Munnik Basson Da Gama INC.</p> <p>Their Lawyers wrote a letter to me , claiming me owning MTN an amount of R4114.61 and i acknowledged the debt, a debit order of R500 was debited to the on the 3rd of March 2017. My so T.G Modukanele paid the remaining balance of R4230. I did Phone the lawyers to request my line to be open and was reffered to MTN service provider, Mtn service provider reffered back to their Lawyers instead them taking steps to call, sms, nor email their lawyers as part of CUSTOMER SERVICE . They send me from pillar to post without any assistance . was going up and down like a YOYO. Its been a month now, can you please assist me to un-suspend the following numbers ********** ; ********** 776; ********** 414.</p> <p>My Details: Mohale Alfred Modukanele</p> <p>Contact : ********** <br />Fax: ********** </p> <p> </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
