RG
Rita G
1 reviews | Active since May 2015
06 Jul 2015, 10:20
SUSPENDED AGAIN
Dear MTN. I am aware that this does not help, but here goes (again) You have suspended my line again for supposed non payment. Why??? This account is fully paid up. WHAT DO YOU WANT FROM ME.<br> I cannot begin to explain my extreme frustration with your absolute lack of service. MTN do you have that many subscribers that you do not need to retain long standing contract clients? Every single month for the last three months I have been suspended. <br>
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MTN South Africa's replyOfficial
14 Jul 2015, 14:27Hello ritag,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the payment has not aupdated on the system. Please fax us the Proof of Payment on ***.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the payment has not aupdated on the system. Please fax us the Proof of Payment on ***.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Best regards,
MTN South Africa's reply14 Jul 2015, 14:27
Official
Hello ritag,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the payment has not aupdated on the system. Please fax us the Proof of Payment on ***.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the payment has not aupdated on the system. Please fax us the Proof of Payment on ***.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Best regards,