Suspended Account after payment has been made!!!

I acknowledge the payment was returned, 100% my fault! I was notified by SMS on the 29th what the amount was that needed to be paid so I transferred the funds into MTN's account, I got an sms confirming that payment was recieved so I was happy in the evening. The next day I get an sms stating that I have made a payment arrangement, huh???? I call MTN Customer Care (808) and my calls get dropped numerous times. So anyway I figure that its an error and leave things be, till yesterday when my service gets suspended! I have thus far spent almost 3 hours on hold from last night, and nobody answers a call centre line! it is these kinds of incidents, that is ensuring that come next year I will not renew my contract with MTN! Unlike my last Hello Peter Complaint for MTN where I was promised a call back, I don't have that any expectations this time of being called back either, since call centres can't even answer a call after being on hold for an hour, where will a complaints team call you back? Absolutely disgusted, and that too after I praised MTN not so long ago about the superior service I got and discounts and everything, my new nightmare contract!!!