Suspended!!

Hello Peter,<br> <br> I have a monthly debit agreement with MTN on my contract. The money went out of my bank on the 30th and the following day I could not make any calls due to my account being suspended. I use my cellphone for business and private related calls. It is ******** that you have to call for 5 days at least 4 times a day and still no service.<br> <br> Why does someone need to complain to get assistance. It should not work like that!!!