1 reviews | Active since Jul 2015
suspected ****
i honestly went to Mtn Mafikent shoping centre shop to buy data for R100 rand on monday. the lady Pam Lombard confirmed to me that he has loaded my data on the sim card. When i try to use my internet i shockingly found out that the data was not loaded and had lost the slip.<br> <br> i wen to the shop today to inform the same MTN shop in mafikeng mall. Pam said he is sorry for not loading my data and She and Mikey Dobrowsky insisted that i should buy another data worth a 1hundred rands.<br> <br> It was clear to me that this is a scheme by the two to increase their sales to unsuspecting customers like me. to put salt to the matter. Mickey Dobrowsky was so rude and threatened to kick me out of the shop in front of other customers.<br> <br> i am dissapointed with Mtn service, this is the worst service ive ever experienced.<br>
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
The matter has been escalated to the relevant department for urgent attention and to contact you directly with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
The matter has been escalated to the relevant department for urgent attention and to contact you directly with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***