PH
Peter H
1 reviews | Active since Nov 2013
30 Jul 2015, 14:40
support e-mail address never gets answered
I have e-mailed [Email Removed] on a few occasions. I have NEVER got a reply from this address to even acknowledge my query or complaint
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Replies (1)
MTN South Africa's replyOfficial
12 Aug 2015, 15:57Hello peterhupston,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised the correct address to email would be ***. If you could kindly provide us with details of your query and the number it relates too, we would pursue to provide assistance without further delays.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Yahya
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised the correct address to email would be ***. If you could kindly provide us with details of your query and the number it relates too, we would pursue to provide assistance without further delays.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Yahya
REQ:***
Best regards,
MTN South Africa's reply12 Aug 2015, 15:57
Official
Hello peterhupston,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised the correct address to email would be ***. If you could kindly provide us with details of your query and the number it relates too, we would pursue to provide assistance without further delays.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Yahya
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised the correct address to email would be ***. If you could kindly provide us with details of your query and the number it relates too, we would pursue to provide assistance without further delays.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Yahya
REQ:***
Best regards,