Supersonic & MTN Air fiber POOR Service delivery.

Disappointment is understatement, I have been entirely without internet since the 4 June. After logging the issue and been told that SLA hour is 24-72 Hours. I waited for response and nothing was done until the 8 June with an email that a technician will be dispatched, and no action is required from my end. Now taking into account that every electronic deceive in the house requires internet to operate I had to buy data to-day I've spent R1500 to keep everything normal, and taking into account I work from home this requires plans to be productive during the day. I took the liberty of following up and same email was sent on the 10 June 11:55 that a technician will be dispatched to my premises, 12 hours later still no communication non-whatsoever.