Supersonic is failing you

I am writing this highly disappointed by a company I’ve been loyal to for over 18 years.

I ordered fibre from them only to find out it’s ran by a pathetic company called SuperSonic . I was promised I would have fibre installed by today since yesterday was a public holiday. I never got a call to arrange installation and I called this morning and was told they will call me back. I have been waiting for their call since the morning . I’ve explained how I work from home, how I can’t even do anything without the Internet and they promised to have the installation done today. I’m yet to receive a call to even schedule anything. I contacted MTN and they gave me a number I’m supposed to call that takes 2hrs then the call it’s cancelled before I speak to anyone then it means me and them won’t work. So rather we leave this before you activate my service. I am so disappointed because I’ve been an MTN subscriber for almost 20 years, you advertised this as your services but you have given it to a pathetic company to run. Have you never seen their hellopeter reviews ? I wish I did before I ordered