Supersonic FLTE off for past 4 days!

Very unfortunate that I have to submit this review, but our Supersonic FLTE has now been off for the past 4 days. During the previous 7 months we almost never had problems, but suddenly things went wrong. I am continually told that they have a network-wide outage and the matter has been escalated to MTN. They can’t seem to do anything to help me access the internet for which I’m paying according to my contract.