Superb service from Jenanne

Following my previous HelloPeter post about dealing with MTN Benmore, I called Head Office instead.

Jenanne assisted me, resolved my upgrade issue (of which MTN Benmore did absolutely nothing over 13 days) telephonically in 27 minutes.

Jenanne kept me informed throughout the whole ordeal, phoning me frequently with status updates. The next day, as she had stated, Jeanne arranged with the couriers to contact me and we set a delivery time and date. On the arranged date, the courier delivered my new handset. The entire process took a little over 2 days.

What a pleasant experience dealing with Jenanne was. She is professional, polite and most certainly highly efficient.

Thank you for your excellent assistance Jenanne!