TS
Thandiwe S

1 reviews | Active since Aug 2016

26 Sept 2016, 16:03

Super kaak service

<section id="content" class="content" style="font-size: 14. ********** 185303px; color: #9b9b9d; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;"> <div id="mobi-content" style="border-style: none; border-width: initial; outline: transparent none;"> <section class="ms-recent-review row-spacing-3" style="margin-top: 30px; margin-bottom: 30px;"> <div class="container" style="border-style: none; border-width: initial; outline: transparent none; margin-right: auto; margin-left: auto; padding-right: 15px; padding-left: 15px;"> <div class="ms-reviews" style="border-style: none; border-width: initial; outline: transparent none; font-size: 12px;"> <div class="row" style="border-style: none; border-width: initial; outline: transparent none; margin-right: -15px; margin-left: -15px;"> <div class="col-xs" style="border-style: none; border-width: initial; outline: transparent none;"> <div class="link-post" style="border-style: none; border-width: initial; outline: transparent none; margin-right: 15px; margin-left: 15px; padding-top: 5px; padding-bottom: 5px;"> <div class="ms-review-content" style="border-style: none; border-width: initial; outline: transparent none;"> <div class="post-copy" style="border-style: none; border-width: initial; outline: transparent none;"> <p style="margin-top: 0px; margin-bottom: 0px; color: #666666; font-size: 11px; line-height: 20px;">I upgraded early this year and I took a samsung s6 edge plus, the upgrade was under deals and it was R420 monthly. I did the upgrade online, a consultant called me and we finished the deal. The monthly payment will be R420. Now everytime I make a payment im being told that I must pay R560 a month. In which I have been paying because they always tell me that they will suspend the phone. I called mtn so many times they always make promises that they will call me back and sort this out. Yet I keep getting sms's that I must pay R560. I want mtn to refund me my money. And to sort this out.</p> </div> </div> </div> <br /> <div class="mobile-actions-holder" style="border-style: none; border-width: initial; outline: transparent none; margin-top: 10px; margin-bottom: 8px; padding: 12px 8px; height: 40px; color: #999999; background-color: #efefef;"> <div class="share-size-show-list" style="border-style: none solid none none; border-right-width: 1px; border-right-color: rgba(204, 204, 204, 0.309804); outline: transparent none; margin-top: -10px; padding-right: 8px; float: left; height: 38px;"> <div class="mobile-spacer" style="border-style: none; border-width: initial; outline: transparent none; margin-top: 11px;"><a class="-ico-share show-spacer" style="color: #666666; text-decoration: none; border-style: none; border-width: initial; outline: transparent none; transition: all 0.2s linear; position: relative; margin-top: 12px !important; margin-left: 25px !important;" href="maverick-mtn/reviews/very-bad-service- ********** 099" data-toggle="modal" data-target="#ShareModal- ********** ">Share</a></div> </div> <div class="share-size-show-list" style="border-style: none solid none none; border-right-width: 1px; border-right-color: rgba(204, 204, 204, 0.309804); outline: transparent none; margin-top: -10px; padding-right: 8px; float: left; height: 38px;"><form class="form form-share" style="float: left;" accept-ch****t="UTF-8" action="https://hellopeter.com/review_follows" method="POST"><button class="-ico-follow btn-like" style="font-size: 12px; line-height: 14px; color: #999999; overflow: visible; cursor: pointer; border-style: none; border-width: initial; outline: transparent none; position: relative; margin-top: 12px !important; margin-left: 25px !important; background-image: none; background-position: initial; background-repeat: initial;" type="submit">Follow</button></form></div> <div class="share-size-show-list" style="border-style: none solid none none; border-right-width: 1px; border-right-color: rgba(204, 204, 204, 0.309804); outline: transparent none; margin-top: -10px; padding-right: 8px; float: left; height: 38px;"><form class="form form-share" style="float: left;" accept-ch****t="UTF-8" action="https://hellopeter.com/review_likes" method="POST"><button class="-ico-like btn-like" style="font-size: 12px; line-height: 14px; color: #999999; overflow: visible; cursor: pointer; border-style: none; border-width: initial; outline: transparent none; position: relative; margin-top: 12px !important; margin-left: 25px !important; background-image: none; background-position: initial; background-repeat: initial;" type="submit">Like</button></form></div> </div> <br /> <div class="container" style="border-style: none; border-width: initial; outline: transparent none; margin-right: auto; margin-left: auto; padding-right: 15px; padding-left: 15px;"> <div class="row" style="border-style: none; border-width: initial; outline: transparent none; margin-right: -15px; margin-left: -15px;"> <div class="col-xs-4" style="border-style: none; border-width: initial; outline: transparent none; padding-right: 15px; padding-left: 15px; position: relative; min-height: 1px; float: left; width: 137.328125px;"> <div class="mobile-listing-button-container" style="border-style: none; border-width: initial; outline: transparent none; padding-top: 5px; padding-bottom: 2px; display: flex; -webkit-box-pack: justify; justify-content: space-between; -webkit-box-align: center; align-items: center; height: 50px;"><a class="mobile-action-button" style="color: #666666; text-decoration: none; border-style: none; border-width: initial; outline: transparent none; transition: all 0.2s linear; width: 1px; height: 65px; padding: 2px; text-align: center; border-radius: 4px; font-size: 18px; line-height: 40px; display: block; -webkit-box-flex: 1; flex: 1 1 auto; background-color: #3bc483;" href="maverick-mtn/reviews/very-bad-service- ********** 099" data-toggle="modal" data-target="#RequestHelpModal"><span class="listing-butt-span2" style="font-size: 12px; color: #ffffff; display: block; height: 16px; line-height: 8px;">Request Help</span></a></div> </div> <div class="col-xs-4" style="border-style: none; border-width: initial; outline: transparent none; padding-right: 15px; padding-left: 15px; position: relative; min-height: 1px; float: left; width: 137.328125px;"> <div class="mobile-listing-button-container" style="border-style: none; border-width: initial; outline: transparent none; padding-top: 5px; padding-bottom: 2px; display: flex; -webkit-box-pack: justify; justify-content: space-between; -webkit-box-align: center; align-items: center; height: 50px;"><a class="mobile-action-button" style="color: #666666; text-decoration: none; border-style: none; border-width: initial; outline: transparent none; transition: all 0.2s linear; width: 1px; height: 65px; padding: 2px; text-align: center; border-radius: 4px; font-size: 18px; line-height: 40px; display: block; -webkit-box-flex: 1; flex: 1 1 auto; background-color: #3bc483;" href="maverick-mtn/reviews/very-bad-service- ********** 099" data-toggle="modal" data-target="#SuperchargeRequestModal- ********** "><span class="listing-butt-span2" style="font-size: 12px; color: #ffffff; display: block; height: 16px; line-height: 8px;">Supercharge</span></a></div> </div> <div class="col-xs-4" style="border-style: none; border-width: initial; outline: transparent none; padding-right: 15px; padding-left: 15px; position: relative; min-height: 1px; float: left; width: 137.328125px;"> <div class="mobile-listing-button-container" style="border-style: none; border-width: initial; outline: transparent none; padding-top: 5px; padding-bottom: 2px; display: flex; -webkit-box-pack: justify; justify-content: space-between; -webkit-box-align: center; align-items: center; height: 50px;"><a class="mobile-action-button" style="color: #666666; text-decoration: none; border-style: none; border-width: initial; outline: transparent none; transition: all 0.2s linear; width: 1px; height: 65px; padding: 2px; text-align: center; border-radius: 4px; font-size: 18px; line-height: 40px; display: block; -webkit-box-flex: 1; flex: 1 1 auto; background-color: #3bc483;" href="maverick-mtn/reviews/very-bad-service- ********** 099" data-toggle="modal" data-target="#ConvertReview- ********** "><span class="listing-butt-span2" style="font-size: 12px; color: #ffffff; display: block; height: 16px; line-height: 8px;">Convert</span></a></div> </div> </div> </div> </div> <div id="message-refresh" style="border-style: none; border-width: initial; outline: transparent none; margin-top: 30px;"> </div> </div> </div> <div class="row review-section-spacer" style="border-style: none; border-width: initial; outline: transparent none; margin-right: -15px; margin-left: -15px;"> <div class="col-xs-12" style="border-style: none; border-width: initial; outline: transparent none; padding-right: 15px; padding-left: 15px; position: relative; min-height: 1px; float: left; width: 412px;"> <div class="review-section-head" style="border-style: none; border-width: initial; outline: transparent none; margin-bottom: 15px; height: 45px; color: #ffffff; font-size: 16px; background-color: #0fa8e3;"><a style="color: #337ab7; border-style: none; border-width: initial; outline: transparent none; transition: all 0.2s linear;" name="reply"></a><span style="line-height: 45px; padding-left: 10px;"> Post a Reply</span></div> <div class="review-message-details" style="border-style: none; border-width: initial; outline: transparent none;"> <div class="widget-area no-padding blank" style="border-style: none; border-width: initial; outline: transparent none; margin-top: 30px; border-radius: 4px; box-shadow: none; float: left; position: relative; width: 382px; background-image: none; background-attachment: scroll; background-position: 0px 0px; background-repeat: repeat;"> <div class="status-upload" style="border-style: none; border-width: initial; outline: transparent none;"><form class="form form-reply" accept-ch****t="UTF-8" action="https://hellopeter.com/messages" method="POST" name="message-review-reply" novalidate="novalidate"> <div id="mceu_2" class="mce-tinymce mce-container mce-panel" style="box-sizing: content-box; border: 1px solid rgba(0, 0, 0, 0.2); outline: 0px; vertical-align: top; color: #333333; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; text-shadow: none; float: none; position: relative; width: auto; height: auto; white-space: nowrap; cursor: inherit; -webkit-tap-highlight-color: transparent; direction: ltr; max-width: none; visibility: hidden; background-color: #f0f0f0; background-position: initial; background-repeat: initial;" tabindex="-1"> <div id="mceu_2-body" class="mce-container-body mce-stack-layout" style="box-sizing: content-box; outline: 0px; vertical-align: top; color: #333333; text-shadow: none; float: none; position: static; width: auto; height: auto; cursor: inherit; -webkit-tap-highlight-color: transparent; direction: ltr; max-width: none; background-position: initial; background-repeat: initial;"> <div id="mceu_3" class="mce-edit-area mce-container mce-panel mce-stack-layout-item mce-first mce-last" style="box-sizing: content-box; border-style: solid; border-width: 1px 0px 0px; border-color: rgba(0, 0, 0, 0.2); outline: 0px; vertical-align: top; color: #333333; text-shadow: none; float: none; position: relative; width: auto; height: auto; cursor: inherit; -webkit-tap-highlight-color: transparent; direction: ltr; max-width: none;" tabindex="-1"><iframe id="comment messageArea_ifr" style="box-sizing: content-box; outline: 0px; vertical-align: top; color: #333333; text-shadow: none; float: none; position: static; width: 380px; height: 120px; cursor: inherit; -webkit-tap-highlight-color: transparent; direction: ltr; max-width: none; display: block; background-position: initial; background-repeat: initial;" title="Rich Text Area. Press ALT-F9 for menu. Press ALT-F10 for toolbar. Press ALT-0 for help" frameborder="0"></iframe><label style="box-sizing: content-box; display: inline-block; max-width: none; padding: 3.796875px; outline: 0px; vertical-align: top; color: #888888; text-shadow: none; float: none; position: absolute; width: 372.390625px; height: auto; cursor: inherit; -webkit-tap-highlight-color: transparent; direction: ltr; top: 5px; left: 0px; overflow: hidden; background-position: initial; background-repeat: initial;">Post a reply about this review</label></div> </div> </div> <div class="clear" style="border-style: none; border-width: initial; outline: transparent none; clear: both; height: 0px;"> </div> <div class="form-row" style="border-style: none; border-width: initial; outline: transparent none;"> <div class="col-sm-7 rating-text" style="border-style: none; border-width: initial; outline: transparent none; margin-top: 8px; margin-bottom: 12px; padding-right: 15px; padding-left: 15px; position: relative; min-height: 1px; font-size: 12px;">Would you like to change your star rating? <br /> <div class="change-stars" style="border-style: none; border-width: initial; outline: transparent none; margin-top: 4px; display: inline-block; height: 30px; position: relative; vertical-align: middle; width: 150px; background-image: url('assets/img/ratings/rating-stars-yelp.png'); background-attachment: scroll; background-size: cover; background-position: 0px -30px; background-repeat: repeat;" data-change-stars="1"> </div> </div> <div class="col-sm-5" style="border-style: none; border-width: initial; outline: transparent none; padding-right: 15px; padding-left: 15px; position: relative; min-height: 1px;"> <div class="private-msg-spacer" style="border-style: none; border-width: initial; outline: transparent none; margin-top: 25px; margin-right: 70px; float: left;"><label id="" class="" style="display: inline-block; max-width: 100%; margin-bottom: 5px; font-weight: bold; margin-right: 2px;" for="private_reply">Post a private reply</label> <input style="margin-top: 4px; font-size: 16px; line-height: normal; outline: transparent none; box-shadow: rgba(0, 0, 0, 0. ********** ) 0px 0px 0px inset; transition: all 0.3s linear; border-radius: 0px !important;" name="message_type" type="checkbox" value="2" /></div> <div class="private-msgbutt-spacer" style="border-style: none; border-width: initial; outline: transparent none; margin-top: 12px;"><button id="submitresponse" class="btn btn-custom-1" style="font-size: 14px; line-height: 1. ********** 3; overflow: visible; cursor: pointer; border: 1px solid #ff9400; outline: transparent none; padding: 10px 14px; white-space: nowrap; vertical-align: middle; touch-action: manipulation; -webkit-user-select: none; border-radius: 6px; transition: all 0.3s linear; color: #ffffff !important; background-image: none; background-color: #ff9400;" type="submit">Publish</button></div> </div> </div> </form></div> </div> </div> </div> </div> </div> <br /> <div class="row ad-spacer" style="border-style: none; border-width: initial; outline: transparent none; margin-top: 25px; margin-right: -15px; margin-left: -15px; padding: 8px; text-align: center;"> <div class="col-xs" style="border-style: none; border-width: initial; outline: transparent none;"><ins class="adsbygoogle adsize_300x250" style="display: block; height: 280px;" data-ad-client="ca-pub- ********** ********** 65" data-ad-slot=" ********** 317" data-ad-format="auto" data-adsbygoogle-status="done"><ins id="aswift_0_expand" style="display: inline-table; border-style: none; border-width: initial; height: 280px; position: relative; visibility: visible; width: 426px;"><ins id="aswift_0_anchor" style="display: block; border-style: none; border-width: initial; height: 280px; position: relative; visibility: visible; width: 426px;"><iframe id="aswift_0" style="left: 0px; position: absolute; top: 0px;" name="aswift_0" width="426" height="280" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" allowfullscreen="true"></iframe></ins></ins></ins></div> </div> <br /> <div class="ms-review-content link-post-alt" style="border-style: none; border-width: initial; outline: transparent none;"> <div class="section-title-mobile" style="border-style: none; border-width: initial; outline: transparent none; margin-top: 12px; margin-bottom: 20px; padding: 10px; color: #ffffff; font-size: 16px; line-height: 20px; background-color: #0ba8e3;">Facebook Comments:</div> <div class="container" style="border-style: none; border-width: initial; outline: transparent none; margin-right: auto; margin-left: auto; padding-right: 15px; padding-left: 15px;"> <div class="row" style="border-style: none; border-width: initial; outline: transparent none; margin-right: -15px; margin-left: -15px;"> <div class="col-xs-12 listing-info" style="border-style: none; border-width: initial; outline: transparent none; padding-right: 15px; padding-left: 15px; position: relative; min-height: 1px; float: left; width: 412px;"> <div class="fb-comments fb_iframe_widget fb_iframe_widget_fluid" style="border-style: none; border-width: initial; outline: transparent none; display: inline; position: relative;" data-href="https://hellopeter.com/maverick-mtn/reviews/very-bad-service- ********** 099" data-width="730" data-numposts="5"><span style="display: inline-block; position: relative; text-align: justify; width: 382px; height: 179px;"><iframe id="f30d9474b" class="fb_ltr fb_iframe_widget_lift" style="position: absolute; border-style: none; border-width: initial; overflow: hidden; height: 179px; width: 382px;" title="Facebook Social Plugin" src="https://www.facebook.com/plugins/comments.php?api_key= ********** ********** 60&channel_url=https%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter%2Fr%2FP5DLcu0KGJB.js%3Fversion%3D42%23cb%3Df330ebc71c%26domain%3Dhellopeter.com%26origin%3Dhttps%253A%252F%252Fhellopeter.com%252Ff39c4e7e9c%26relation%3Dparent.parent&href=https%3A%2F%2Fhellopeter.com%2Fmaverick-mtn%2Freviews%2Fvery-bad-service- ********** 099&locale=en_US&mobile=true&numposts=5&sdk=joey&version=v2.4" name="f22f68121c" scrolling="no"></iframe></span></div> <hr style="box-sizing: content-box; height: 0px; margin-top: 20px; margin-bottom: 20px; border-top-width: 1px; border-top-style: solid; border-top-color: #eeeeee;" /></div> </div> </div> <div class="post-report" style="border-style: none; border-width: initial; outline: transparent none; color: #b8b8b8; font-size: 14px;"><a style="color: #666666; text-decoration: none; border-style: none; border-width: initial; outline: transparent none; transition: all 0.2s linear;" href="maverick-mtn/reviews/very-bad-service- ********** 099" data-toggle="modal" data-target="#ReportModal- ********** ">Report this review</a></div> </div> </section> </div> </section> <footer id="mobi-footer" style="border-top-width: 1px; border-top-style: solid; border-top-color: #ffffff; bottom: 0px; color: #ffffff; font-size: 14. ********** 185303px; padding-top: 8px; padding-bottom: 8px; position: fixed; text-align: center; width: 412px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #0ba8e3;"> <div class="container" style="border-style: none; border-width: initial; outline: transparent none; margin-right: auto; margin-left: auto; padding-right: 15px; padding-left: 15px;"> </div> </footer>

0
Replies (1)
MTN South Africa
MTN South Africa's reply29 Sept 2016, 09:43
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly note that the matter was resolved on the 09-09-2016. A credit of R807.13 was passed against the account. For more information please contact 808 customer care.

We would like to assure you that we are actively working to improve our service levels.

Regards

Nompumelelo

REQ:***