TH
Theo H
1 reviews | Active since Mar 2017
12 Dec 2018, 15:20
Sumsang voucher outstanding
# ********** 1 was logged on the 14th Oct. Todate, nothing has been done. I have been making inquiries and told the same story
**** service and I regret why i moved from Vodacom and sign a contract with this network.
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MTN South Africa's replyOfficial
13 Dec 2018, 10:34Good day Mr Makhubela
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation we have resolved the matter.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation we have resolved the matter.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,Mazwi ZumaComplaints Analyst
MTN South Africa's reply13 Dec 2018, 10:34
Official
Good day Mr Makhubela
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation we have resolved the matter.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation we have resolved the matter.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,Mazwi ZumaComplaints Analyst